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Performance evaluation of the high-impact health services (SSGI) and the social and behavior change communication (KJK) programs : final evaluation report

2019EnglishEvaluated project title: High-impact health services (HIHS) also known as services de sante a grand impact (SSGI) | Evaluated project title: Social and behavior change communication (SBCC) also known as Kenyan jemu kan (KJK) Evaluation de la performance des programmes de services de sante grand impact (SSGI) et de communication sur le changement social et de comportement (KJK) Health deliveryCODE: 688; Mali Africa South Of Sahara

Metadata

Authors
Diallo, Issakha | Camara, Mamadou | Diallo, Arkia | Traore, Mohamed | Maiga, Sankaria | Beracochea, Elvira | Castle, Sarah | McCauley, John
Contract/Code
72068818F00002 | AID-OAA-I-15-00028 | AID-688-A-15-00001 | AID-688-A-15-00000 | AID-688-A-15-00002
Institution
8360 - The Mitchell Group, Inc. (TMG) 8575 USAID. Mission to Mali
Keywords
Accountability | Child malnutrition | Communities | Disease prevention and control | Family planning behavior | Infant nutrition | Public opinion | Women KA70 Health facilities (1283.1) | HIV AIDS (344.0) | Financial management (320.85)
ID
PA00THNT
File size
1674 KB
Source
Open PDF

Abstract

Background: Since December 2014, USAID has supported the High-Impact Health Services (Services de Sante a Grand Impact - SSGI) and Keneya Jemu Kan ((KJK) Social and Behavior Change Communication (SBCC) programs. This Mid-Term Evaluation explores whether these programs? activities are making progress toward planned results, and to what extent financial, management, and M&E systems are affecting implementation and achievement of results. The evaluation relied on document and data review, Key Informant Interviews, Focus Group Discussions, observation of program teams, and a randomized, 30-cluster sample survey of health facilities (30) and individual women (320).


Findings:

Though designed to work together, the two programs function separately. Both experienced delays due to difficulties setting up administrative processes; hiring and retaining qualified staff; and contracting with and strengthening local NGOs. KJK is on track to meet its program targets; however, Jigi, the local NGO contracted to sustain the activities, is not yet implementing SBCC activities. SSGI is on track to meet training targets and has improved performance at some facilities, but not yet consistently or sustainably. Both programs will require additional time to achieve planned results.


Recommendations:

1. USAID should extend both programs, creating a 3-month overlap with subsequent programs to ensure service continuity.

2. KJK should second technical staff to Jigi and the CNIECS in the remaining project period to build their capacity to continue SBCC after KJK ends. This should be prioritized over research.

3. SSGI should second its staff to regional and district offices in the remaining project period and focus on sustaining quality health service delivery and addressing barriers to access.

4. Both programs should work to strengthen the financial management capacity and accounting systems of the local NGOs with whom they work.