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Incident command system (ICS) performance evaluation : final evaluation report

2017EnglishA Performance Evaluation of the ICS System in Thailand Covering the Assistance Provided by USAID/OFDA from 2011 | Also known as: USAID OFDA ICS final evaluation report | Project title: Monitoring, evaluation and learning (MEL) | Indonesia country report: PA-00M-ZHZ | Philippines country report: PA-00M-ZJ1 | Thailand country report: PA-00M-ZJ2 Disaster relief and responseThailand Philippines Indonesia Southeast Asia

Metadata

Contract/Code
AID-OAA-TO-16-00037 | AID-OAA-I-15-00018
Institution
9054 - DevTech Systems, Inc. 624 USAID. Ofc. of U.S. Foreign Disaster Assistance (OFDA) | 13413 Bur. for Policy, Planning and Learning. Learning, Evaluation Research
Keywords
Accountability | Disaster management | Disaster response | Governance | Knowledge | Local level | Public opinion | Trainees JK30 Management operations and methods (149.6) | Environmental degradation (148.5) | Humanitarian assistance (147.0)
ID
PA00MZJ3
File size
1597 KB
Source
Open PDF

Abstract

This report is a performance evaluation of the Incident Command System (ICS) program in Indonesia, the Philippines, and Thailand managed by the United States Office of Foreign Disaster Assistance (USAID/OFDA).  The evaluation examined the program's effectiveness and sustainability in building the capacity of local government agencies in the three countries to respond to natural disaster using ICS.  The evaluation applied a mixed methods design, collecting data from document reviews, key informant interviews, focus group discussions, and an online survey for ICS master trainers in the Philippines.  Results show that the programs have identified the appropriate local government agencies to work with and ICS capacities are being built to varying degrees.  Demand for training is high but USAID/OFDA and the United States Forest Service (USFS) trainers must consider contextualizing ICS principles and training content to make the system relevant to local agencies and communities.  USAID/OFDA and USFS trainers also should consider conditions unique to each country, such as governance structures, to solicit the support of the local first responders' community.  The effectiveness and sustainability will also be better understood if local government agencies develop performance management plans to track the program's effectiveness and sustainability.  (Author abstract)